Products purchased from tuttoinchiostro.it can be returned within 14 days of receiving the shipment. During this time, you can try the product and examine it just like you would in a physical store. The product must be in the same condition in which you received it and without any kind of damage. You can take the product out of the box, unless the packaging is sealed.
If you decide to return the product, you must let us know by sending an email to: [email protected]. Please note that you must ship the products back within 14 days of informing us.
Processing your return
After we receive your return shipment, we will do an inspection of the returned products and begin processing your refund. The money will be refunded in the same way as the payment was made at the time of purchase, unless you prefer another method. The refund will be paid within 7 days. We will cover the shipping costs for the return.